Download Now! Tools used include Rational Portfolio Manager, MS Project, Sharepoint. Use the Lotus Notes Project Control Book to submit and managing Project Change Request and Request for Service. Proactive, resourceful problem-solver, create plans, processes or tools to facilitate effective issue resolution and collaboration across delivery channels. Job Description For Services Delivery Manager Posted By IBM SOLUTIONS DELIVERY INC For Other - Philippines Location. Responsible to ensure that all maintenance, security and transformation requirements are handled either in BAU operations, or through established projects. This estimate is based upon 2 IBM Service Delivery Manager salary report(s) provided by employees or estimated based … Experience. This estimate is based upon 11 IBM Service Delivery Manager … SERVICE EXCELLENCE AWARDS - 2Q/2000 AND 1Q/2000 AND 1Q/1999 The typical IBM Service Delivery Manager salary is £41,027. OBJECTIVE. 996 IBM Delivery Manager jobs available on Indeed.com. Implemented and maintained historical reporting system to support end to end business system management solution. Identify and manage issues and risks relating to the delivery of IT support. Average IBM Service Delivery Manager yearly pay in India is approximately ₹ 14,86,093, which is 79% above the national average. NIGHT ON THE TOWN AWARD - 1998 Broad experience with a wide variety of operating systems including DOS, Windows, and UNIX platforms. Proactively identify and mitigate issues/risk relating to the delivery of IT support. If you are making a service delivery manager resume, you can quickly make the job experience part of it with the sample job description for the role presented above. Responsible for delivery of the enterprise BMC implementation American Express Technologies. Learn about IBM culture, salaries, benefits, work-life balance, management, job security, and more. Member of ISO 9002 Audit Team which successfully acquired certification for Internal and Commercial Accounts Perform Scope Management: Set deadlines, identify, obtain and track resource commitments and dependencies, drive issues and actions in order to deliver the project scope on time and within budget. Responsible for the delivery of the enterprise Tivoli Common Reporting solution using both BIRT and Cognos technologies. Provided transition and steady state IT support for IBM Internal accounts. Team Lead: Provide assistance to peers; develop and deliver PM transition training packages. TRANSITION AND TRANSFORMATION EXECUTIVE PROJECT MANAGER, BUSINESS ANALYST- COMMERCIAL ACCOUNT MANAGEMENT, IBM Certified Executive Project Management, PROJECT MANAGEMENT| RELATIONSHIP MANAGEMENT | PROBLEM SOLVER. Responsible for developing and implementing custom end to end business system management views for critical applications at American Express. Develop project plans, project charters, and project definition reports. IntroductionAt IBM, work is more than a job - it's a calling: To build. To code. Extensive conflict and negotiation skills. 24 September 2020 - Service Level Manager Jobs in IBM - Bangalore. Adept at designing, implementing, customizing, upgrading and migrating systems in large server environments. CONTINUED …, CUSTOMER SUPPORT REPRESENTATIVE 1996-2000, IT Customer Support Service Career Certification, AWARDS He has extensive expertise in MDM product infrastructure WCC, DWL, TCRM, TAIL, SPEC/NLS, and schema … Setup, operation, and support of Websphere & IIS web servers. Search job openings, see if they fit - company salaries, reviews, and more posted by IBM employees. Application Developer for JSP and Servlets, Certified Tivoli Business Systems Perform Change Management: Utilize tools such as Peregrine service center and Manage Now to schedule and track project changes. Strong customer relationship management skills, serving as customer advocate supporting internal and external customers of all backgrounds and cultures. International Business Machines Corporation, better known as IBM… All rights reserved. in Business Systems Management. To think along with clients Develop project plans using MS Project, develop project charters, and project definition reports for IT support transitions. Assigning tasks to technicians throughout each … Provided software and hardware support for end users at American Express facility Developed & maintained an automated enterprise wide standard desktop image build.

ibm service delivery manager resume

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